Terms & Conditions
Thank you for choosing Vishala Designs for your website development and digital services needs. By engaging with us, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.
1. Agreement Overview
These Terms and Conditions (“Agreement”) govern the website development and digital services ("Services") provided by Vishala Designs (“Developer”) to you, the Client. By engaging with us, you acknowledge and accept these terms.
2. Services Provided
We offer a variety of services designed to help you grow your business online, including:
- Website Development: Custom website design, development, and deployment.
- Graphic Design: Logo design, branding materials, banners, social media graphics, and more.
- Website Maintenance: Ongoing updates, security checks, bug fixes, and technical support.
- SEO (Search Engine Optimization): On-page and off-page optimization to help improve search engine rankings.
- SMM (Social Media Marketing): Social media strategy, content creation, and management across platforms like Facebook, Instagram, Twitter, etc.
- Content Writing: Copywriting for websites, blogs, articles, product descriptions, and other content needs.
3. Advance Payment & Non-Refundable Deposits
A non-refundable advance payment of 50% (or as agreed) of the total project cost is required before work begins. This deposit confirms your commitment to the project and allows us to schedule your work. Please note that this deposit is non-refundable under all circumstances, including cancellation, delays, or non-completion.
4. Project Scope & Timeline
Once we confirm the scope of work, we will provide a detailed timeline for your project. While we strive to meet the deadlines, delays may occur if timely feedback, materials, or content are not provided by you. In such cases, we reserve the right to adjust the timeline and inform you of any impact on delivery.
5. Client Responsiveness
Timely communication and delivery of required content from you are essential for the smooth progress of the project. If we do not receive feedback or necessary materials for more than one week, we may consider the project abandoned. We will notify you in advance, and after the specified period, we may suspend further work until we receive the required feedback or content.
6. Delayed Response & Data Revisions
If you decide to resume the project after more than one week of inactivity, we will review the current status and may provide a revised timeline and updated cost estimate. Additional fees may apply for updates or revisions necessary due to the delay, including changes in design, technology, or project scope.
7. Client Obligations
You are responsible for providing all necessary content (text, images, logos, etc.) for the project. Any delays in providing these materials may result in delays to the timeline, and we cannot be held responsible for such delays. For services like content writing or SEO, if you do not provide sufficient input, additional charges may apply for content generation or optimization.
8. Ownership & Intellectual Property
Upon receipt of full payment, you will own the final deliverables, including the website design, content, and any other materials created as part of the project. However, we retain the right to use the work for promotional and portfolio purposes, unless otherwise agreed upon in writing.
9. Cancellations & Termination
If you cancel the project after paying the advance deposit, the deposit is non-refundable. If cancellation occurs after work has begun, you will be invoiced for the work completed up until that point. We reserve the right to terminate the agreement if you fail to meet the agreed obligations, such as delays in providing content, feedback, or payment.
10. Limitation of Liability
We make no guarantees regarding the performance, uptime, or security of the website or digital services after project completion. Our liability is limited to the amount paid for the services rendered. We are not responsible for any indirect, consequential, or incidental damages arising from the use or non-use of the website or services.
11. SEO, SMM, & Content Writing Services
For services such as SEO, SMM, and Content Writing, the following conditions apply:
- SEO: We will provide SEO services based on the agreed scope, but we do not guarantee specific rankings. SEO is an ongoing process, and results may take time to materialize.
- SMM: We will manage social media accounts as agreed, but we do not guarantee a certain level of followers, engagement, or conversions.
- Content Writing: Content writing services will be delivered according to the agreed topics and style. Any additional revisions or content beyond the scope will incur additional charges.
12. Governing Law
This Agreement is governed by the laws of Tamil Nadu, and any disputes arising from this Agreement will be resolved under the jurisdiction of Tamil Nadu.
13. Acceptance of Terms
By proceeding with your project and making the advance payment, you confirm that you have read, understood, and agreed to these Terms and Conditions.
If you have any questions or concerns, please contact us at info@vishaladesigns.com.